Internet Protocol, or "IP" is the transport mechanism of the Internet as well as an increasing number of internal local area networks.  In the past, this mechanism has been restricted to simply computer-based data communications.  Today, it is used to move almost every form of communication available (data, voice, video, etc.)

Traditional phone (PBX) systems have historically been deployed as a separate infrastructure to the data network (separate cabling, separate management/administration, etc.)  For obvious reasons, this causes a lot of additional work and expense.  IP telephony blends the worlds of data, voice, and video by specifying a common transport mechanism -- your existing network.  The result is increased manageability; lower support costs, an array of collaboration tools, and increased productivity.

Legacy phone systems, called PBX switches are a proprietary technology with little or no interoperability between vendors.  Upgrades and maintenance are expensive and limited.  The converse is true for IP-based phone systems.   You can take advantage of multiple vendor solutions, upgrades tend to be substantially less expensive, and the system will scale along with your business.  Whey you grow, the system grows.   In addition to these features, you can link your IP phone system to your e-mail system and have the ability to obtain your e-mail and voicemail from the same interface!  Or, be able to have your e-mail read to you when you call in for your messages.  This merging of voice and data is called "convergence".

Our team of certified IP telephony experts have evaluated and installed both large and small organizations.  We have the experience to make IP telephony work for you!

• Use your existing network environment as a backbone for IP telephony.  Two different  environments are not necessary.
• Convergence of voice and data allows users to retrieve voicemail along with e-mail in one interface.
• Legacy phone systems are more expensive to maintain and scale.  Overall total cost of ownership is lower with IP telephones -- especially in wide area network environments.