TCSweb Communications, Inc. offers a wide range of IT Services from standard hardware break/fix to large-scale multi-site wide area networks (WANs).  You can retain our service and support team on call to answer questions, provide general system and network advice, design, and support; all of which are key in emergency situations. Retainer, or "block of time" based arrangements are economical, make our resources available to you and your team, and provide optimum levels of ongoing service and support. TCSweb Communications' technical staff will be on call, but also provide regularly scheduled visits to monitor, manage, upgrade and maintain your network environment.

While virtually every product you purchase through our company comes with a manufacturer's warranty, frequently it is our service organization that fields your initial call or is dispatched by the manufacturer to solve the problem. You can enhance the level of service by entering into a service agreement directly with us.  

When your users experience a problem that prevents them from getting their job done, who do they call for help? If like many other organizations, you do not have the number of support staff you need to keep your users running at 100%, you can contract the TCSweb Help Desk to provide that first line of diagnostics and support. With services available up to 7x24x365, and with expertise in hundreds of hardware and software combinations, the TCSweb Help Desk will quickly and accurately define a user's likely problem and help get them operating again in the shortest possible time. We can be contracted to dispatch your staff, ours, or even the manufacturer's for warranty service.

Call about our FOUR HOUR RAPID REPAIR Agreements for your critical equipment!  If it is necessary that downtime be kept to an absolute minimum, this is the program for you!