As
companies have become increasingly reliant upon electronic data
processing to conduct business, support organizations have grown to
maintain network infrastructure. At the same time, demand for increased
service levels and reduced budgets have forced IT organizations to
rationalize the use of network management resources and personnel and to
do more with less. Consequently, the ability to remotely manage
servers, network equipment and automation devices is a critical aspect
of network administration.
TCSweb
Communications, Inc. has the expertise and infrastructure to effectively monitor and
manage your network remotely and cost effectively.
What do we
monitor? As with most things, monitoring/management agreements are
completely customizable based on need and budget. Our engineers
and technicians can monitor everything on your LAN/WAN right down to the
patch revision level on your desktop PCs. Or, we can simply
monitor server and infrastructure equipment.
Here are some
monitoring points that provide a good picture of general network health:
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Server
utilization in several areas including processor, memory, and
storage. This allows us to ensure your equipment has
sufficient resources to support your organization. Periodic
health checks help to detect and repair small problems before they
result in unnecessary downtime. |
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Tape
backup job status. This allows us to ensure you are getting
good backups of your critical data. |
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Anti-Virus
engine updates. New viruses are spread virtually every
day. Without a good plan, your network could be
attacked. |
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Network
infrastructure utilization. This allows us to ensure your
infrastructure is functioning efficiently (poor performance can
sometimes be attributed to virus problems, poor physical
connections, inefficient designs, etc. |
This service is
ideal for organizations that are spread out geographically on a Wide
Area Network (WAN) and/or those with a large number of desktops and no
IT staff person to manage them (i.e. ensure virus definitions and service
patches are updated, inventory systems to ensure they have not been
tampered with, etc.)
Key Benefits of Remote Network
Monitoring
- Proactive monitoring and fast response
in case if the problem occurs
- Reveal potential problems before they
impact performance
- Lower costs than internally managed
operations center
- Maximized performance
- Minimized downtime
REMOTE NETWORK
MONITORING SERVICES
